1. the Kinderhotels Europa Management und Marketing GmbH offers a voucher system on gutscheine.kinderhotels.com for the purchase of vouchers for the Kinderhotels Europa. Vouchers can be ordered via this website and then redeemed at the respective partner establishment.
2. procedure
a) The Kinderhotels vouchers, which are available at gutscheine.kinderhotels.com, are settled with Kinderhotels Europa Management und Marketing GmbH and can be purchased via the voucher system and payment by credit card or online bank transfer (Sofortüberweisung) .
b) The vouchers only become valid once the full amount has been paid. The voucher amounts are exclusive of VAT, which is only taken into account when redeemed in the company. The ordered or purchased vouchers cannot be redeemed in cash.
c) The customer must make the booking and thus redeem the vouchers directly at the respective partner business. The businesses receive protected access to the "voucher system" and can therefore claim the vouchers purchased by the customer and validate them directly using the printed barcode.
d) Only the value of the voucher may be charged to the marketing association; any consumption exceeding the value of the voucher must be settled directly between the customer and the respective business. If the entire voucher value has not been consumed, the customer shall retain the remaining amount on the voucher for the relevant voucher partner businesses. A refund by the marketing association is excluded.
e) Persons over the age of 18 are entitled to order vouchers.
3. return
The voucher can be returned if it is returned to Kinderhotels Europa Management und Marketing GmbH by registered mail within 14 days of purchase and no booking has yet been made. Once the voucher has been received, the amount will be transferred to the account to be notified to Kinderhotels Europa Management und Marketing GmbH. Only customers who are consumers within the meaning of the Consumer Protection Act may make use of the right of return.
4 Validity
The vouchers purchased without an explicitly stated validity date are valid for 30 years from the date of issue.
5 Liability
Kinderhotels Europa Management und Marketing GmbH assumes no liability for the redemption of the vouchers ordered; redemption is the responsibility of the respective establishment.
Customers use this website at their own risk. The marketing association accepts no liability for damages arising from the use of this website. Kinderhotels Europa Management und Marketing GmbH also accepts no liability for interruptions, technical failures, maintenance work, etc. The marketing association will rectify disruptions or failures as quickly as possible.
6. data protection
Kinderhotels Europa Management und Marketing GmbH declares compliance with the Austrian Data Protection Act. Furthermore, the marketing association declares that it will keep the data disclosed to it by the customer secret, unless there is a legally permissible reason for the transfer or disclosure of the data entrusted or made accessible. Data such as credit card number, bank code, account number, name and address when paying by credit card are transmitted via a protected SSL line.
Your details are processed automatically. You will only receive advertising information from Kinderhotels Europa Management und Marketing GmbH.
8. place of jurisdiction
For all disputes arising from this agreement, the application of Austrian law and the exclusive jurisdiction of the competent court in Klagenfurt is agreed.